Patient Treatment Invoicing

Oliv's invoice and payment platform through YayPay.

YayPay is Oliv's invoice and payment platform. Each month an invoice is emailed to your practice that includes the total lab fees owed for that month. Providers will pay all invoices through this platform.

Receiving an Invoice

Providers will receive an email once a month with a link that navigates to their YayPay invoice portal. In the email, click the link to navigate to your YayPay Invoice Portal.
 

Navigating the YayPay Portal

Making Payments

• You may make payments using credit cards or ACH bank transfer.
• You may also make one-time payments or set up autopay.
• You may make a payment on a particular invoice directly by clicking the blue Pay button to the far right of the line item.

Automatic Payments

1. To set up automatic payments in YayPay the provider will click the Payments tab in the top right corner.
2. Select the preferred payment type and enter the required info to add this payment method to the YayPay portal. Click continue to finish setting up your auto-payment plan.
   • Credit Card or ACH
      

One-time payment

1. To make a one-time payment, click the Pay on Account tab.
2. Enter the payment amount and required information.
3. Select the preferred payment type and enter the required info and click Continue.
4. In the new window, click Submit to authorize the one-time payment.

About ACH (Automatic Clearing House)

ACH (Automated Clearing House) is a payment system that facilitates direct debit payments from a bank account. ACH payments have to be set up directly in the YayPay payment portal as shown here. There is a processing time of up to four days for ACH payments, excluding weekends and holidays.

1. Navigate to the payment portal - the link can be found in the monthly invoice email.

2. Navigate to Manage Payment Accounts above your practice name. 

   

3. Select "ACH" from the two payment options at the top. 

1. Click Add Account in the lower left.

2. Enter your billing address information and choose a name for the account. Submit.

   

3. Select or find the bank issuing the account and enter the account information. Submit and continue.

   

Paying by Check

As an alternative, Oliv will also accept payment by check. Please make out checks to Oliv Technology, LLC. Clearly identify your practice on the check or envelope, and mail or ship them to the appropriate address.

Address checks sent via US Postal Service to:
Oliv Technology, LLC
PO Box 121352
Dallas, TX 75312-1352

Address checks sent via FedEx, UPS, Airborne, or DHL to:
Oliv Technology, LLC
Lockbox: 891352
1501 North Plano Road, Ste. 100
Richardson, TX 75081

For any further assistance with invoicing or payment please contact Oliv Support at [phone] or Oliv Billing at [e-mail].